Sr Associate, Tech & Engineering Support
Application
WHAT WE’RE UP TO
WE ARE A LEAN, TENACIOUS MACHINE POWERED BY 85 OF THE SHARPEST, MOST PASSIONATE PEOPLE WE COULD FIND.
Simelabs is a product-driven venture-development firm that works with a range of startups and big brands to create compelling, successful, award-winning application. We help people perfect and realise their visions for digital products. While others may just churn out what a client asks for, we strive to truly understand the problems our clients are aiming to solve and will stop at nothing to build solid products that we’re proud of.
Roles and Responsibilities
- Provide support for IT systems and End-Users in the facility, including, but not limited to: Shop Floor Systems (SFS), Manufacturing Execution Systems (MES), Enterprise resource planning (ERP), Virtual and Physical servers, LAN/WAN equipment, desktop computers and laptops, communication, and collaboration systems
- Problem determination and resolution through existing procedures but also identifying new ways to resolve unexpected problems
- Subject Matter Expert for local site support on all major and more complex Digital and Transformation technologies
- Driving and coordinating IT security for local site with support from corporate Subject Matter Expert
- Compliance to all local site Environmental, Health and Safety regulations
- Compliance to all local site company policies, procedures and corporate policies
The Ideal Candidate
- Minimum 5 years Minimum of 7 years of experience of IT support and / or IT operations, ideally in regulatory manufacturing environment required
- Has advanced and specialized expertise, typically developed through a combination of job-related training and considerable on-the-job experience
- Desktop support incl. MS Office Suite; MS Windows Server administration; Network technologies/protocols and administration; Microsoft Active Directory
Got what it takes?
Want to join the team? Submit your application—
we respond to most inquiries within three business days.
Perks and Benefits
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12 Paid Company Holidays
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6 Paid Sick Leave
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Group Health Plan insurance Employee, Spouse and dependent
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Performance Bonus
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Flexible time
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Work Life Balance