Privacy Policy

This Privacy Policy explains what information is collected by Simelabs when you visit the Simelabs.com website (hereinafter “the website”), visit any related websites (hereinafter “subdomains”), use any other services provided by Simelabs, or communicate with us by any means including by email, phone, messenger, or any other medium. This Privacy Policy also explains how you can control the information we collect, how this information will be used, and how to contact us. This document describes how we protect your personal data.

Who collects data about you

Your data is collected by Simelabs and is not used by or shared with anyone not mentioned in this Privacy Policy. If you have any questions, comments, or requests related to data collection or this policy, please contact us at [email protected]

What data we collect about you

We collect data that you submit through the contact form on our website or that you disclose to us by other means such as orally (over a call) or in writing (in an email or other text message). We collect your full name, email address, phone number, and any additional information you provide.

When you subscribe to our updates via the blog, we collect the email address you provide and your subscription preferences.

When you apply to join our team, we collect information from your CV and any additional information you provide us by any written or oral means.

Our website and subdomains use third-party services to collect standard internet log information and details about visitors’ behavior patterns. To collect this information, we use Google Analytics. We do this to improve your experience on our website and to provide you with the most relevant information. Google Analytics gives us information about user behavior such as platforms and browsers used to access the website and subdomains, pages visited on the website and subdomains, the region from which a visitor is accessing the website and subdomains, how a visitor accessed our website and subdomains (e.g. via search engines, referring pages, direct visits), and other behavioral information.

This information is processed strictly anonymously. You can find more detailed information about how Google uses information from sites or apps that use its services here: https://policies.google.com/technologies/partner-sites.

We carefully investigate all third-party services that we use to make sure they are compliant with all current regulations.

How we use your personal data

For contacting you

We will use your email address, phone number, or other contact information you provide us by written or oral means for contacting you and providing you with the services and information that you request; it also allows us to correctly respond to your comments and questions.

For establishing business relations

If you are an existing customer of Simelabs or we reasonably believe that you might want to be our customer, we will use your email address, phone number, and other contact information you provide us by written or oral means for establishing a business relationship, sending you information about our services, and providing you with updates that may be related to your personal and professional interests.

For providing you with information

If you have subscribed to our updates, we will use the email address you provided to send information about our services, recent updates, latest products, case studies, and research.

For automated processing

If you visit the website, data about your behavior on the site will be automatically processed by cookies and third-party services to help us better understand your preferences and improve your experience on the website.

Third parties

To ensure the security of your sensitive information, we carefully select third-party services that we use. We use exceptional services that claim they are compliant with GDPR and other data protection regulations. You can contact us at [email protected] for more information about taking appropriate and suitable security measures.

Third-party services

Your data may be transferred to third-party services including Google Analytics which is compliant with GDPR and other regulations. Their privacy policies can be found here:
Google Analytics – https://policies.google.com/privacy

How to withdraw your consent for collecting, processing, and using your data

You have the right to withdraw consent for collecting, processing, and using your data at any time by sending an email to [email protected]. If you are receiving our emails, you can unsubscribe by clicking the Unsubscribe button in any email or by just replying with a request to unsubscribe.

How long your data is stored for

Your data will be stored until the moment you withdraw your consent or our business relationship is broken off, whichever happens later.

How you can raise a complaint

You can raise a complaint be sending an email to [email protected]

Privacy Policy updates

We will update this Privacy Policy from time to time. Updates may be in response to changes to existing law or changes to security standards and best practices for third-party services or tools that we use. We will update this Privacy Policy as we consider it necessary.